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IT Project Manager

November 1999 to February 2008

• Implemented a stand planning and allocation system including business process change at Gatwick.
• Delivered first stage of A-CDM at Heathrow by adding stack holding times to the airport ops database.
• Implemented a check-in desk resource allocation system at Gatwick.
• Delivered a new corporate intranet infrastructure at BAA with a multi-disciplinary team. 
• Tendered for and delivered a system displaying advertising to passengers for BAA’s retail business.
• Delivered a big data retail sales management information system using COGNOS cubes.
• Successfully managed the move of the BAA corporate website to the IBM Universal server farm. 
• Managed a team from IBM/BAA developing www.baa.com including eCommerce.
• Successfully introduced a mobile system for carrying out passenger market research at BAA airports.